Terms.
How ordering works, in plain language: what you approve, when you pay, and what happens if something goes wrong.
01Who we are
Registration is a screen print studio in the United States, run by [your LLC's legal name]. When you send us a quote request or pay for an order, you agree to these terms.
02Quotes and prices
Prices shown on this site are estimates. The exact price for your order is the one on your proof.
A quoted price is good for 14 days. Shipping to one US address is included unless your proof says otherwise.
03Your artwork
You must own the artwork you send us, or have permission to print it. We don't print other brands' logos, characters or anything else you don't have the rights to, and we can turn down any design.
Your artwork stays yours. We use it only to make your order. If someone makes a claim over artwork you sent us, you are responsible for it.
04Proofs and approval
Before we print anything, we send you a proof showing the blank, the print size and placement, the ink color, the quantity and the exact price.
Your approval locks the order. We print what is on the approved proof, so check it carefully, including spelling. We can't make changes after you approve.
05Payment
Payment is due in full before we start, for samples and for runs. We send you a secure payment link or invoice by email, and your order starts once it is paid.
If you order a run within 30 days of your sample, $30 of the sample price comes off the run.
06Cancelling and refunds
You can cancel for free any time before you approve your proof.
After you approve and pay, the order can't be cancelled or refunded. The only exceptions are the two below: a blank that is out of stock, and a print that is wrong because of our mistake.
07Turnaround
Samples ship within 8 business days of payment. Runs ship within 13 business days of payment. That includes the time it takes for your blanks to reach us.
Business days are Monday to Friday, not counting US federal holidays. These are the times we work to, not guarantees. If a supplier or carrier delay affects your order, we will tell you as soon as we know.
08If a blank is out of stock
If the blank or color you chose is not available after you have paid, we will ask you before doing anything. You can pick the closest match we can get, or take a full refund. The turnaround time restarts when you answer.
09What to expect from a screen print
Every piece is printed by hand. Small differences are normal and are not defects:
- placement that varies by up to about half an inch from piece to piece
- slight differences in ink shade between pieces, or between your sample and your run
- ink that looks a little different on fabric than it does on a screen
- small differences in size and color between blanks from the maker
10If we get it wrong
If your order doesn't match your approved proof, or pieces arrive damaged or missing, email us photos within 7 days of delivery.
We will reprint the affected pieces for free. If a reprint isn't possible, we will refund those pieces. We may ask you to send the pieces back at our cost.
This doesn't cover mistakes that were in the artwork or proof you approved, the normal variation described above, or damage from wear and washing.
11Shipping
We ship to addresses in the United States. You'll get a tracking number by email when your order leaves.
Please check your address before you pay. If a package comes back because the address was wrong, we will ask you to pay to send it again. If a package is lost or damaged in transit, email us and we will help sort it out with the carrier.
12Photos of your order
We photograph finished orders for our own records. We will ask you before we post your work on this site or on social media.
13Our responsibility
If something goes wrong with an order, the most we are responsible for is the amount you paid for that order. We are not responsible for lost sales, missed drop dates or other knock-on costs.
14Changes and contact
We may update these terms. The version that applies to your order is the one on this page on the day you approved your proof. These terms are governed by the laws of [your state].
Questions? Email hello@registrationsp.com.